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Frequently Asked Questions

Choosing the right axe depends on your needs, a larger axe for felling or a hatchet for kindling. When looking for a general, all purpose axe a good rule of thumb is that you should be able to fit the end of the handle into your armpit when holding the axe's head in your hand.

Tracking numbers are sent out as soon as the order has been packed up and on occasion, they end up in your SPAM folder. Tracking number starts working only after they have been picked up by the shipper.

The tracking number will only become active once it's in the shipping companies’ possession.

We use Canada Post Expedited Shipping and USPS for most of our orders. We can also ship Purolator overnight for an added cost if you don’t live in the sticks. You can find your tracking number in your confermation email.

Unfortunately, global shipping is taking longer than expected so it's hard to give exact dates. You will see a spot at the bottom of the page to enter your email and you will automatically be notified when the product you chose comes back in stock.

Absolutely. Just let us know what you’re looking for and we can send pictures to you of the exact axe we will send you for your approval.

Not normally. We do our best to provide the best price, customer service and quick shipping on a daily basis, so basically, items are already on sale.

No problem. Call us at 604-833-7677

Sure, but please make an appointment first.

Contact us for large orders, and we'll see what we can do.